Setting up phone and internet from Alice(Ah-lee-chay)

Alice(alice...who TF is Alice??) :)

 is one of the phone/internet providers in Italy near Milan, we were told they had great service to Basiglio where we live(and now that we're here we find out is pronounced more like BA-ZEE-LEE-OH- heavy on the ZEE)

We had to wait a week for our appointment and the phone they were supposed to set up was going to show up by courier this morning. Luckily we had another phone that they set up since the couriered one didn't show up until AFTER the Alice guy left :) Ahhhhhh the Italians

Alice guy was really nice and thankfully spoke quite good English. He was about to leave without setting our modem up until I asked him about it and he sighed like I was cutting into his espresso time and set it up for me :) BUT...he had to go somewhere else to "finish the job" so 25 minutes later he calls me on the phone to see if the ADSL light is blinking on the router....nope. "Pronto, Pronto, I call you back" and off he went. So Reese and I had lunch and 1.5 hours later he calls again....."Light on?" "Non" "ahhhhhh pronto, pronto..........ok?"  SUCCESS!!! The ADSL light was on, my computer was linked to the wireless and the phone worked. SCORE ALICE!

Yeah..but then I tried actually going on to the internet and got hit with the Alice website...which is in Italiano, and has NO option for English!!! hahaha so out came the dictionary. Couldn't use google translate because Alice was telling me I had to do something before I could connect(I managed to get that part, couldn't figure out what it wanted me to do though!!!)

So I called Richard at work on my newly working landline and got him to use google translate. Turns out I just had to restart my modem and Bada Bing Bada Boom.......internet!!!!
Really happy to have a landline so I can stop hanging out of windows and doors yelling..."can you hear me now?" on my cell phone. Vodaphone has AWFUL service in our house and in Basiglio in general so I'm going to switch to Tele-Italia (TIM) which also owns Alice :) Richard bought a sim card from them the other day and has service all through the house with it.

PLUS...we found out we can add a feature on our phone for 10 Euros we get unlimited calling to North America and Europe!!! YESSSSSS